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WORK RELATED EXPERIENCES

Receptionist: ZIBA Home Suites & SAWAN Pool Villas Residence                                                   Koh Samui, Thailand
November 2024 - June 2025
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  • Managing Front Desk​
  • Handling guest requests and ensuring guest satisfaction
  • Supervising Staff, including housekeeping, maintenance, and others
  • Assisting in the daily operations of the villas and rooms
  • Monitoring and managing inventory and supplies
  • Being flexible and adaptable to changing needs and situations
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Bartender: Heaven Bar                                                                                                                              Da Nang, Vietnam
September 2023 – April 2024
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  • Maintained the bar area safe, clean, and well-stocked
  • Provided guests with drink suggestions and menu information
  • Interacted with vendors and built strong working relationships
  • Placed liquor orders, managed stocking, and recorded inventory
  • Managed bar revenues, and ensured all cash were correctly counted
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Front Desk Agent Intern: Seana Hotel Nha Trang                                                                                Nha Trang, Vietnam
June 2023 - August 2023​​
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  • Assisted in check-in and check-out processes
  • Provided the guests with clear and efficient information
  • Handled the guest's complaints
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Assistant Bartender: Roadhouse Burgers and Bar                                                                                  Da Nang, Vietnam
August 2022 – May 2023
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  • Assisted the main bartender on busy nights and weekends
  • Maintained a clean and orderly bar
  • Managed bar inventory and placed orders as needed
 
F&B Intern: Premier Village Da Nang Resort                                                                                          Da Nang, Vietnam
March 2022 - July 2022
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  • Interacted with the guests, took orders, and served the guests
  • Arranged and cleaned the tables, chairs, and culinary
  • Assisted the seniors to check and set up the tables, and events
  • Upsold the food, beverage, and buffet tickets
 
Waitress: KFC                                                                                                                                              Yangon, Myanmar
August 2016 – November 2017
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  • Served orders to the customers
  • Cleaned the tables, chairs, and restaurant area
  • Provided friendly customer service

Internship Experiences

Premier Village Danang Resort Managed by Accor

F&B Intern

March 2022 - July 2022

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F&B Intern

​As a first internship, I was trained with Premier Village Da Nang Resort where I gained and learned F&B service experiences:

  • Interacted with the guests, took orders, and served the guests

  • Arranged and cleaned the tables, chairs, and culinary

  • Assisted the seniors to check and set up the tables, and events

  • Upsold the food, beverage, and buffet tickets

Achievement

After my internships, I got excellent ratings and compliments from my supervisors and seniors from work.

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Seana Hotel Nha Trang
Front Desk Agent Intern
June 2023 - August 2023

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Front Desk Agent Intern

​In my final year, I worked with Seana Hotel Nha Trang for my internship where I gained and learned Front Office experiences:

  • Supported the check-in and check-out operations

  • Supplied guests with clear and efficient information

  • Addressed and handled guest complaints

Achievement

After my internship, I accomplished my internship paper, got a job offer from the hotel and compliments from my supervisor and manager.

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